ORDERS WITHIN CANADA
For shipping of small/single order apparel and custom printed items we use Canada Post ground or expedited parcel, and will come with a shipping number to track your order.
For shipping of most large order print items such as screen printed apparel, business cards, pamphlets, postcards, signage, banners etc., shipping will generally be sent by UPS, DHL or Fedex.
Customers located in Ottawa/Gatineau may opt for paid local delivery or free pick up from one of our locations in the area. Please note that our offices are currently open by appointment only and you will be notified by email when your order has a ready for pick up/delivery date. Please allow 1-2 weeks for pick up/delivery as we gather enough orders to justify the travel time/costs involved.
Customers located in the Ottawa Valley/Renfrew County may opt for paid local delivery or free pick up from one of our locations in Pembroke or Petawawa. Please note that our offices are currently open by appointment only and you will be notified by email when your order has a ready for pick up/delivery date. Please allow 1-2 weeks for pick up/delivery as we gather enough orders to justify the travel time/costs involved.
CANADA POST LETTERMAIL
A few things you need to know:
– No tracking information
– The shipping is cheaper but can take much longer than packages
– You are responsible for the items; if the item does not reach you we will not resend a new item or refund your order